The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can adjust settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or call a HVAC pro like Anderson Heating & A/C. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback because the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate juice, Nest says you could run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on frequently in a short period of time.

You may think something is up with your heating and cooling system, but if you just got the Nest, we advise you begin with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat specialist like one from Anderson Heating & A/C can assist you. We can determine the problem and install a C-wire, if required.

Smart thermostats such as the Nest are created to make your life simpler, through automatic energy-efficient programming and the option to check temps while you’re away from home. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling specialists at Anderson Heating & A/C can fix the problem in no time.

If you’re going through odd heating and cooling behavior with your new Nest, call us at 775-854-9700 to set up your appointment today.